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YOUR VISIT

Privacy information

Information about the details you provide when contacting us or booking a visit.

Information you provide

Booking and contact forms request details such as your name, phone number, optional email address, selected treatments and appointment time. Please avoid including sensitive information in general enquiries.

Booking and customer service

Your details are used to handle enquiries, manage appointments and support your visit. Booking, payment and package records help reception manage your account and resolve questions.

Website preferences

The website remembers your language preference using a cookie. Staff sign-in uses session and authentication information to keep staff pages restricted.

Questions about your information

Contact the spa through the Contact page to ask about your information or request a correction or deletion. The team can explain which records can be changed or removed and any records that must be retained.

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